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Denis Costermans is a Lead Advisor at Arendt Regulatory & Consulting. He is in charge of the business advisory services to the banking sector, with a long experience in the industry.
Denis joined Arendt after 20 years in Big4 and management consulting firms, leading or delivering Strategy and Operations services. Throughout his career, Denis acted as advisor to decision makers and senior executives in small to large organisations.
He is competent in several areas of the financial industry, with a focus on Private Banking, advising clients in the main financial places, in Luxembourg and abroad. In particular, he is experienced in market analysis and strategy (repositioning, market entry, opportunity studies, industry dynamics, segmentation), digital transformation (customer experience, process automation, role of fintechs), operational strategy (target operating model), process and organisation optimisation and the set-up of new banks.
Denis’ current focus is on the transformation of the industry. He deals with key topics, like the simplification in the business model, with changes in the strategy, the products & services offering, the operations. He helps firms to capture the opportunities for growth, looking at possible developments in markets, clients, products or by making acquisitions. He also focuses on the improvement of the performance and profitability, working on costs or revenues, or both.
Denis is author of several industry studies and has contributed to several initiatives of the financial place. He is also trainer on banking matters and a regular speaker at conferences. He also publishes papers on industry challenges and supports workgroups at ABBL.
He holds a Master in Business Administration, Louvain School of Management (LSM/IAG), UC Louvain, Belgium.
Languages: Dutch, English, French.