Our business systems and processes team is in charge of managing the firm's cross-functional projects. To ensure a seamless working environment in all areas, the team centralises the management of our various internal projects, ensuring that projects and any changes to them are in line with Arendt's overall strategy, and co-ordinating the implementation of solutions to improve continuously the services we provide to our customers.
The team is also responsible for the implementation, support and ongoing enhancement of business applications related to organisational and operational processes, including practice management, customer relationship management and KYC platforms.
The key objectives of our business systems and processes team are to:
- Analyse business needs, identify possible solutions and facilitate decision-making.
- Co-ordinate all activities in connection with the implementation of business applications and any necessary changes.
- Identify the ultimate objectives of the process implementation and project culture.