Arendt Services, which is part of Arendt & Medernach, the largest law firm in Luxembourg, is regulated by the Luxembourg supervisory authority (CSSF – Commission de Surveillance du Secteur Financier) and operates under the status of Professional of Financial Sector (“PSF”).

Arendt Services offers a wide range of services, such as domiciliation, corporate secretarial and accounting services, fund services, directorship of companies, tax-compliance services and assistance in the winding-up of companies

To be based in our Luxembourg office, we are looking for a:

Client Onboarding Manager

Corporate & Fund Services

Your role:

• You will be in working with and coaching the team in charge of supervising the onboarding of our clients;
• Within a dynamic team, you will be the initial point of contact of our future clients;
• You will be in charge of the daily coordination between our future clients, the different teams of our company, the lawyers, the notaries and the banks;
• You will draft/review  with our future clients our services agreements;
• You will work with a pool of experts in charge of performing the initial and ongoing KYC/AML duties for new and existing clients and be in charge of collecting the KYC information required by our AML team;
• You will be responsible to provide clients with a unique, distinctive and qualitative experience at their onboarding;
• You will work closely with the Management and will report on the needs and demands of clients;
• You will work on process improvements to increase efficiency;
• You will contribute in finding day-to-day solutions to serve our clients during their onboarding in the best possible way and contribute to developing the relationship.

Your profile:

• You ideally hold a diploma in Business management, Law or Economics;
• You have a professional experience of 3 to 5 years in a similar environment especially clients interactions 
• You have strong knowledge of Fund Services, Asset Services and/or Corporate Services ;
• You are constantly curious and keep developing your knowledge or the regulatory environment, especially in the Financial Crime area;
• You want to make of any client contact an opportunity to impress;
• You are fluent in English, French and/or German would be an advantage;
• You show excellent relationship and communication skills;
• You are well organized and rigorous in the tasks allocated;
• You are able to prioritize important workload and manage several processes;
• You are dynamic and proactive.
• You display a positive and enthusiastic attitude.

We offer:

• Excellent internal training and career development
• An entrepreneurial working environment giving priority to collaborative work
• A hybrid working environment offering flexibility and the possibility to work from home 
• A challenging role within a renowned organization
• A multicultural environment where we promote diversity, talent & ideas
• The ability to work and interact with a wide variety of specialists

Interested?

If you are interested in this job opportunity, we are looking forward to receiving your application.  

All applications will be treated confidentially.